Frequently asked questions

What do I need to pick up the vehicle?

A valid driver’s license, ID document and a guarantee method according to the vehicle category.

Can I return at another branch?

Yes, if you select it during booking. A one-way fee may apply.

How does payment work?

You can pay at the branch or with enabled online methods (e.g. Webpay or Mercado Pago).

What if I cancel?

Cancellation rules are shown in the booking flow and in the Terms and Conditions.